Natural Emerald Stones Rough Deal - Emerald Gemstones

Handling time: 3 to 5 business days in case of verification or Availing authenticity of gems certifications from the labs.

Once confirmed after verification or certificate, shipping done immediately.

International shipment of items may be subject to customs processing and additional charges.

Delivery:

• Estimated Delivery: 7 to 15 working days
• Possibility of delivery estimates exceeding 15 business days
• Orders shipped immediately within 1 or 2 days of receiving payment
• Additional time may be required for international delivery due to customs processing

Please be advised that the shipping time can be affected by factors such as time of the year, severe weather and other disruptions.

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Faulty products can be returned to us within 15 days if they have the following:-

• item is not described as shown in the store
• Damaged or faulty

To be eligible for a return, the item must be in the same condition in which you received it i.e. it should be unused, with tags, and in its original packaging.

Refund will be started immediately after receiving the returned parcel received by us. If you do not receive a refund on time, please start by reviewing your bank account status or for more Info, contact us at info@folkmarketgems.com
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Ordering and Payments