Have questions or feedback? Check our FAQ section first. If you still need assistance, feel free to reach out at Email: info@folkmarketgems.com.
FAQs
All gemstone listed on your store or actual picture and in Stock?
Yes all gemstones listed on our website are of actual stone pictures and are in stock. If you have any further questions or concerns, please feel free to reach out to us via email atinfo@folkmarketgems.com or call/WhatsAppus at+923268999919.We truly appreciate your business and thank you for choosing Fine Art Minerals for your shopping needs!
How to Order Natural Gemstones on Folkmarketgems.com ?
Step into the world of folkmarketgems.com! We're excited to offer you a seamless experience in acquiring authentic gemstones and minerals sourced globally. Whether you're a gemstone faceting cutter, lapidary artist, jewelry designer seeking loose stones, or a collector of rare mineral specimens, Folkmarketgems is committed to fulfilling your exact requirements.
Here's a simple guide on how to order your favorite minerals or gemstones online:
1. Discover our website or browse through our Shop page at https://folkmarketgems.com/collections to find the gemstones and minerals that capture your attention.
2. After locating your desired items, you have two options: either register an account on our website at https://folkmarketgems.com/account/register to monitor your order and make modifications, or simply click the 'Add to Cart' button to continue without an account and checkout as a guest.
3. When you're prepared to finalize your order, select the Checkout button and enter the necessary details, including your shipping address and payment information. Rest assured, safeguarding your privacy and security remains our utmost priority.
4.Please review all the provided information to verify your order before proceeding to make your payment. We accept various payment methods, including Shopify Payment, credit/debit cards (Visa/MasterCard), Google Pay, Apple Pay, and Meta Pay, Direct Bank Deposits, Western Union, Money Grams.
5. After placing your order, expect to receive a confirmation email that includes your tracking number. This will enable you to track the progress of your delivery and stay informed every step of the way.
Order Verification and Processing Policy
Policy Number: FMG-ORD-001
Effective Date: 01-01-2024
Last Reviewed: 01-04-2024
1. Purpose
To ensure the accuracy and legitimacy of orders placed with Folkmarketgems, the following procedures outline the verification and processing of orders.
2. Scope
This policy applies to all orders placed by customers through Folkmarketgems, including both small and large orders.
3. Policy Details
3.1 Order Verification Hold
- All orders are subject to a verification hold by our billing department.
- The verification process will take between 24 to 48 hours.
- During this period, the billing department will verify the order details to ensure accuracy and legitimacy.
3.2 Order Confirmation
- If an order passes verification, it will be confirmed.
- A confirmation email will be sent to the customer's registered email address.
- Customers are advised to monitor their email for any notifications from Folkmarketgems regarding their orders.
- If not confirmed, client may be asked for more information about the authenticity of orders.
3.3 Small Order Processing
- Small orders are processed immediately without a hold period.
3.4 Large Order Advisory
- For orders involving larger amounts, it is recommended that customers contact Folkmarketgems prior to placing the order.
- Contacting Folkmarketgems will also give you chance to get discounted price.
- This proactive communication helps in expediting the verification and processing of such orders.
4. Customer Notifications
- Customers will receive notifications at each step of the order process, including verification hold, order confirmation, and any additional information required.
- It is the customer's responsibility to provide a valid email address and to check their email regularly for updates from Folkmarketgems.
5. Contact Information
- For any inquiries or assistance, customers can reach out to Folkmarketgems through the following contact methods:
- Email: info@folkmarketgems.com
- Phone: +923268999919
- Customer Service Portal: https://folkmarketgems.com/pages/contact-folkmarket-gems-for-natural-gemstones
6. Exceptions
- Any exceptions to this policy must be approved by the billing department management in writing.
7. Review and Revision
- This policy will be reviewed annually and revised as necessary to ensure its continued effectiveness and alignment with company objectives.
By adhering to this policy, Folkmarketgems aims to provide a secure and efficient ordering process, ensuring customer satisfaction and trust.
Here is how can buy on folkmarketgems.com . It is very easy and user friendly for anyone to buy.
Type of Payments available
Credit or Debit Cards:
Bank Deposit:
Western Union / Money Grams
Paypal
Steps to Adding to Cart and Checking Out
1- Choose the product you want to buy: Once you have selected the item, proceed to the checkout page.
2- Choose your payment method: On the checkout page, select the payment method you wish to use. If you want to use Google Pay, Apple Pay, or Meta Pay, look for the icons of those payment methods on the page. You can also pay via Visa card / Master Card by separately adding card information in the card option.
3- Add payment details: After choosing payment method, you can add credit card information in Google Pay, Apple Pay or other available. The payment details will be automatically filled in when you select the payment method.
4- For Payment via Bank Deposits, banking information are mentioned in checkout page or contact us via email at info@folkmarketgems.com or folkmarketgems@gmail.com or WhatsApp: +923268999919. Get 10% discount on banking deposit. In order to save fee and other security issues, larger orders are advised to place via direct bank deposits.
Bank Deposit Details Available for Countries
- USA
- Australia
- Canada
- UK
- Euro
- Singapore
- Turkey
- Belgium
- Hungry
- New Zealand
- Belgium
- All European Countries
SAVE FEES COST BY BANK DEPOSIT FOR LARGER VALUE ORDERS | ADDITIONAL GET 10% DISCOUNT
______
BANK DETAILS FOR INTERNATIONAL BANK DEPOSITS
______________________
Account holder: FMGS ROCKS LLC
Routing number: 026073150
Swift/BIC: CMFGUS33
Account number: 822000684865
Wise's address: 30 W. 26th Street, Sixth Floor
New York NY 10010
United States
______________
For local USA Bank details
________________
Account holder: FMGS ROCKS LLC
ACH and Wire routing number: 026073150
Account number: 822000684865
Account type: Checking
Wise's address: 30 W. 26th Street, Sixth Floor
New York NY 10010
United States
______
Contact for getting Local Bank details available for countries USA, UK, Euro Account, Australia, Canada, Belgium, New Zealand, Singapore, Turkey. Others can pay in International USD Account Above.
________
Note: Please tell us after you pay the bank deposit transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer.
5- Western Union and Money Gram facility is available who have no approach to banking deposit or paying online. For Western union, please follow the following credentials.
Note: Please tell us the following information after you have paid using Western Union / Money Gram
- The 10 digit control number.
- Sender's name.
- The exact amount you send.
- Sender's address.
- Please contact us at info@folkmarketgems.com for details
Here is details for western union or money grams
Name: Adnan Akram
Address: F-17, Islamabad ,
Country: Pakistan
Zip code: 44000
Phone number: +923268999919
______________
Send receipt to info@folkmarketgems.com and place order on " Checkout page" Once confirm, items will be shipped and tracking number will be added to your order.
6- Send receipt of Bank Deposit or western union / money gram to via email at info@folkmarketgems.com or folkmarketgems@gmail.com or WhatsApp: +923268999919. A payment confirmation notice will be sent to the client email ID.
7- Review your order: You should make sure that the product you want to buy and the payment method you have selected are correct.
8-Complete the purchase: After adding payment information, finally, click on the "Complete Purchase" or "Place Order" button to finalise the transaction. You will receive a confirmation email of order after placing order.
For Paying via Paypal, contact Folkmarkegems for manual invoicing.
If you encounter any challenges during the ordering process, feel free to contact us via WhatsApp or email at info@folkmarketgems.com. Our dedicated customer support team is available round-the-clock to provide assistance and resolve any issues you may have.
We appreciate your choice of folkmarketgems.com as your go-to source for gemstones and minerals. Our commitment lies in providing satisfactory customer service and assisting you in discovering precisely what you seek.
Are your Gemstones Natural?
yes all our gemstones and minerals are 100% natural. If any gem is treated, it is fully disclosed in the product description.
Is there Any Combined Shipping Available?
Yes! Most of our minerals include free worldwide shipping. For items with shipping fees, we offer combined shipping—you won’t pay extra for multiple items. All gemstones and minerals in your cart will be shipped together, saving you money. Just add your items to the cart and consult us via Live Chat or WhatsApp: +923268999919
Do you Offer Bulk Order? Is there any discount in Bulk Order? How to Order Bulk?
Yes Folkmarketgems offer wholesale and bulk orders. One can write us with their requirements. In Bulk Order, one can get 5 to 70% discount depending on quantity.
For ordering bulk order, write us email at info@folkmarektgems.com or WhatsApp: +923268999919
or Fulfil the form at Contact Us Page: https://www.folkmarketgems.com/pages/contact-folkmarket-gems-for-natural-gemstones
Do You Offer Certification of Gemstones?
At Folkmarketgems, we offer both in-house and third-party certification for our gemstones. Simply add a certificate to your cart, and we’ll handle the process with a trusted gemological lab. The certificate will be sent with your order. An additional fee applies, shown at checkout. For any questions about certification, our team is here to help!
What are Payment Options to Buy Gemstones?
ORDERING
At Folkmarketgems.com, our most important rule is that you feel comfortable buying the items you really want. There are three types of orders:-
- Small Orders in Retails
- Large Priced Items either in Retail or Wholesale
- Pre-orders and Wholesale Orders
Small Orders
Orders less than $500 to $1000 are considered small orders. You can checkout those items within price through Credit card.
Large Priced Items Either in Retail or Wholesale
Large Priced items either in retail or wholesale are large orders. It is advised to contact email at info@folkmarketgems.com or Whatsapp: +923268999919 for confirmation of these orders. Contacting us will give you more security about your order placement
Pre-Orders and Wholesale Orders
Wholesale orders are meant to be in bulk quantity. Wholesale orders will give you handsome discount on larger quantity. Discount in wholesale gemstone buying can be from 10% to 50% even depending on quantity selection. Contact by email at info@folkmarketgems.com or WhatsApp: +923268999919 for confirmation of these orders. Handling time for wholesale or pre-order is minimum 2 weeks which can be extended upto 15 days or so. Once order is done, shipment will be forwarded. It is better to order wholesale orders via Bank Deposit.
Verification of Orders
Scope
This policy applies to all orders placed on our platform using credit cards.
Policy Statement
-
Monitoring and Detection:
- Our system continuously monitors orders for signs of unusual activity. This includes, but is not limited to, orders of unusually high value, multiple orders placed in a short time frame, and orders from accounts with inconsistent activity patterns.
-
Order Review Process:
- If an order is flagged for unusual activity, it will be placed under review by our billing department.
- The customer will be notified via email or phone that their order is on hold for verification.
-
Verification Procedures:
- Our billing department will contact the customer to verify the order details and ensure the payment method is legitimate.
- The customer may be asked to provide additional information, such as a copy of the credit card used (with sensitive information obscured) or a government-issued ID.
-
Hold Duration:
- Orders under review will be held until verification is complete. This process typically takes 24-48 hours but may vary depending on the circumstances.
-
Order Cancellation:
- If the customer does not respond to our verification requests within a specified time frame, or if the information provided cannot be verified, the order may be canceled, and the customer will be notified.
-
Security Assurance:
- We implement this policy to protect our customers from potential fraud and ensure their credit card information is not stolen or misused for online ordering.
-
Customer Support
- For any questions or concerns regarding an order placed on hold, customers are encouraged to contact our customer support team at info@folkmarketgems.com or instant contact WhatsApp: +923268999919
Policy Review
- This policy will be reviewed annually and updated as necessary to address new threats and enhance our security measures.
Effective Date: 01-01-2024
By placing an order on our platform, you agree to comply with the terms of this policy. Thank you for your understanding and cooperation in helping us maintain a secure shopping environment.
Cancellation of Orders by the Client
If you want to cancel an order, the rule is that sooner you inform us the better! We dispatch our orders within 48 hours so be sure to let us know about any cancellations at your earliest.
Cancellation of your order will depend on whether your order has been shipped or not. This is why; we give you a chance to cancel your order at any earlier time. If this is the case, please send us an order cancellation request to Folkmarket.com Customer Service via email at info@folkmarketgems.com or call us on (+92) (326) 8999919 and we will take care of everything! However, if your order has been shipped we will not be able to cancel it. Your best option then is to return the item for a redeemable voucher. Please note that in our efforts to deliver unmatched customer service, we aim to ship your order as soon as possible.
PAYMENT METHODS
We accept a number of secure and convenient payment methods:-
- Credit Card
- Visa Card
- Master Card
- Apple Pay
- Google Pay
- Meta Pay
- Shop Pay
- Direct Bank Deposit
- Western Union
- Wire Transfer
- PayPal on request in email at info@folkmarketgems.com
Bank Deposits (Preferable in Wholesale or Large Orders)
You are instructed here to contact us at info@folkmarketgems.com for details if you want to purchase in wholesale in large quantities.
Bank Deposit Details Available for Countries
- USA
- Australia
- Canada
- UK
- Euro
- Singapore
- Turkey
- Belgium
- Hungry
- New Zealand
- Belgium
- All European Countries
SAVE FEES COST BY BANK DEPOSIT FOR LARGER VALUE ORDERS | ADDITIONAL GET 10% DISCOUNT
______
BANK DETAILS FOR INTERNATIONAL BANK DEPOSITS For Bank Details, please contact us via email at info@folkmarketgems.com or WhatsApp: +923268999919 ______
Contact for getting Local Bank details available for countries USA, UK, Euro Account, Australia, Canada, Belgium, New Zealand, Singapore, Turkey. Others can pay in International USD Account Above.
________
Note: Please tell us after you pay the wired transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer.
Western Union
Note: Please tell us the following information after you have paid using Western Union / Money Gram
-
- The 10 digit control number.
- Sender's name.
- The exact amount you send.
- Sender's address.
- Please contact us at info@folkmarketgems.com for details
Here is details for western union or money grams
Name: Adnan Akram
Address: F-17, Islamabad ,
Country: Pakistan
Zip code: 44000
Phone number: +923268999919
______________
Send receipt to info@folkmarketgems.com and place order on " Checkout page" Once confirm, items will be shipped and tracking number will be added to your order.
Here is how can buy on folkmarketgems.com . It is very easy and user friendly for anyone to buy.
Type of Payments available
Credit or Debit Cards:
Bank Deposit:
Western Union / Money Grams
Paypal
Is my credit card be secured ?
Absolutely! You can trust that your personal and financial information is secure with us. At Folkmarketgems, we prioritize your privacy and security, using industry-standard encryption to safeguard all sensitive data. When you enter your credit card details on our site, rest assured that your transaction is fully protected and your information will never be shared or accessed by any third parties.
What is Gemstone Order Verification and Processing Policy?
ORDERING
At Folkmarketgems.com, our most important rule is that you feel comfortable buying the items you really want. There are three types of orders:-
- Small Orders in Retails
- Large Priced Items either in Retail or Wholesale
- Pre-orders and Wholesale Orders
Small Orders
Orders less than $500 to $1000 are considered small orders. You can checkout those items within price through Credit card.
Large Priced Items Either in Retail or Wholesale
Large Priced items either in retail or wholesale are large orders. It is advised to contact email at info@folkmarketgems.com or Whatsapp: +923268999919 for confirmation of these orders. Contacting us will give you more security about your order placement
Pre-Orders and Wholesale Orders
Wholesale orders are meant to be in bulk quantity. Wholesale orders will give you handsome discount on larger quantity. Discount in wholesale gemstone buying can be from 10% to 50% even depending on quantity selection. Contact by email at info@folkmarketgems.com or WhatsApp: +923268999919 for confirmation of these orders. Handling time for wholesale or pre-order is minimum 2 weeks which can be extended upto 15 days or so. Once order is done, shipment will be forwarded. It is better to order wholesale orders via Bank Deposit.
Verification of Orders
Scope
This policy applies to all orders placed on our platform using credit cards.
Policy Statement
-
Monitoring and Detection:
- Our system continuously monitors orders for signs of unusual activity. This includes, but is not limited to, orders of unusually high value, multiple orders placed in a short time frame, and orders from accounts with inconsistent activity patterns.
-
Order Review Process:
- If an order is flagged for unusual activity, it will be placed under review by our billing department.
- The customer will be notified via email or phone that their order is on hold for verification.
-
Verification Procedures:
- Our billing department will contact the customer to verify the order details and ensure the payment method is legitimate.
- The customer may be asked to provide additional information, such as a copy of the credit card used (with sensitive information obscured) or a government-issued ID.
-
Hold Duration:
- Orders under review will be held until verification is complete. This process typically takes 24-48 hours but may vary depending on the circumstances.
-
Order Cancellation:
- If the customer does not respond to our verification requests within a specified time frame, or if the information provided cannot be verified, the order may be canceled, and the customer will be notified.
-
Security Assurance:
- We implement this policy to protect our customers from potential fraud and ensure their credit card information is not stolen or misused for online ordering.
-
Customer Support
- For any questions or concerns regarding an order placed on hold, customers are encouraged to contact our customer support team at info@folkmarketgems.com or instant contact WhatsApp: +923268999919
Policy Review
- This policy will be reviewed annually and updated as necessary to address new threats and enhance our security measures.
Effective Date: 01-01-2024
By placing an order on our platform, you agree to comply with the terms of this policy. Thank you for your understanding and cooperation in helping us maintain a secure shopping environment.
Cancellation of Orders by the Client
If you want to cancel an order, the rule is that sooner you inform us the better! We dispatch our orders within 48 hours so be sure to let us know about any cancellations at your earliest.
Cancellation of your order will depend on whether your order has been shipped or not. This is why; we give you a chance to cancel your order at any earlier time. If this is the case, please send us an order cancellation request to Folkmarket.com Customer Service via email at info@folkmarketgems.com or call us on (+92) (326) 8999919 and we will take care of everything! However, if your order has been shipped we will not be able to cancel it. Your best option then is to return the item for a redeemable voucher. Please note that in our efforts to deliver unmatched customer service, we aim to ship your order as soon as possible.
PAYMENT METHODS
We accept a number of secure and convenient payment methods:-
- Credit Card
- Visa Card
- Master Card
- Apple Pay
- Google Pay
- Meta Pay
- Shop Pay
- Direct Bank Deposit
- Western Union
- Wire Transfer
- PayPal on request in email at info@folkmarketgems.com
Bank Deposits (Preferable in Wholesale or Large Orders)
You are instructed here to contact us at info@folkmarketgems.com for details if you want to purchase in wholesale in large quantities.
Bank Deposit Details Available for Countries
- USA
- Australia
- Canada
- UK
- Euro
- Singapore
- Turkey
- Belgium
- Hungry
- New Zealand
- Belgium
- All European Countries
SAVE FEES COST BY BANK DEPOSIT FOR LARGER VALUE ORDERS | ADDITIONAL GET 10% DISCOUNT
______
BANK DETAILS FOR INTERNATIONAL BANK DEPOSITS For Bank Details, please contact us via email at info@folkmarketgems.com or WhatsApp: +923268999919 ______
Contact for getting Local Bank details available for countries USA, UK, Euro Account, Australia, Canada, Belgium, New Zealand, Singapore, Turkey. Others can pay in International USD Account Above.
________
Note: Please tell us after you pay the wired transfer with your order number, the amount paid, the transaction number, and the exact date you made the wire transfer.
Western Union
Note: Please tell us the following information after you have paid using Western Union / Money Gram
-
- The 10 digit control number.
- Sender's name.
- The exact amount you send.
- Sender's address.
- Please contact us at info@folkmarketgems.com for details
Here is details for western union or money grams
Name: Adnan Akram
Address: F-17, Islamabad ,
Country: Pakistan
Zip code: 44000
Phone number: +923268999919
______________
Send receipt to info@folkmarketgems.com and place order on " Checkout page" Once confirm, items will be shipped and tracking number will be added to your order.
Here is how can buy on folkmarketgems.com . It is very easy and user friendly for anyone to buy.
Type of Payments available
Credit or Debit Cards:
Bank Deposit:
Western Union / Money Grams
Paypal
What country you offer the services?
We provide worldwide shipping on every order, reaching almost any destination globally. Our aim is to make it simple for you to experience our top-quality gemstones, no matter where you live.
Please note that any local taxes or customs duties are the customer’s responsibility. To avoid unexpected fees, we suggest checking your country’s import regulations before placing an order.
Enjoy worry-free international shipping when you shop with us. If you have any questions about shipping to your country, our customer support team is ready to assist you!