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Frequently asked questions

Streamlined Ordering Guide for Folkmarketgems
Our platform is designed for simplicity and ease. Follow these quick steps to complete your purchase:

Browse & Select: Explore our catalog and pick the item(s) you want.
Add to Cart: Click the “Add to Cart” button to save your choices.
Checkout: Navigate to the “Checkout” button to begin the process.
Enter Details: Fill in your shipping and billing information as guided.
Payment: Choose from our secure payment options (e.g., credit card, PayPal).
Confirm: Double-check your order summary and finalize the purchase.

After Order Placement:

Your order is processed promptly upon confirmation.
Once shipped, a tracking number will be updated in your “Order Status” page for real-time monitoring.

Need Help?

Our 24/7 customer support team is just a click away! Use the “Talk to Us” button (visible on all pages) for instant assistance.

Enjoy a hassle-free shopping experience with Folkmarketgems! 🛒✨

We accept credit cards, PayPal, bank transfers, and Western Union. To pay by credit card, simply add your card details at checkout or link your PayPal account. For Western Union or bank transfers, please contact us directly for further instructions.

Yes your payment processing on Folkmarkegems.com 100% secure. We do not store your private information about card or so.

Yes All our gemstones are 100% natural and mined from mines

Folkmarketgems provides worldwide shipping via trusted and secure carriers such as FedEx, UPS, and DHL. Each order comes with a tracking number, enabling customers to easily track their shipment's progress.

You can also save on combined shipping! For orders totaling between $200 USD and $650USD+++ (up to 500 grams in weight), shipping can be free. Feel free to reach out to us via live chat or WhatsApp at +923268999919 for more details.

Yes, we offer professional gemstone consultancy services to assist you with all your needs. Our dedicated team is available 24/7 via live chat to provide immediate support and guidance. Additionally, you can reach out to us conveniently through WhatsApp or email for personalized assistance and expert advice. We are committed to ensuring a seamless and informative experience for every customer.

Wholesale gemstone purchasing offers significant cost-saving opportunities when buying in bulk. Whether you are sourcing rough gemstones or investing in loose stones, bulk deals provide substantial savings. The greater the quantity you purchase, the higher your overall savings, making wholesale an ideal option for cost-effective procurement.

Step into the world of folkmarketgems.com! We're excited to offer you a seamless experience in acquiring authentic gemstones and minerals sourced globally. Whether you're a gemstone faceting cutter, lapidary artist, jewelry designer seeking loose stones, or a collector of rare mineral specimens, Folkmarketgems is committed to fulfilling your exact requirements.

Here's a simple guide on how to order your favorite minerals or gemstones online:

1. Discover our website or browse through our Shop page at https://folkmarketgems.com/collections to find the gemstones and minerals that capture your attention.

2. After locating your desired items, you have two options: either register an account on our website at https://folkmarketgems.com/account/register to monitor your order and make modifications, or simply click the 'Add to Cart' button to continue without an account and checkout as a guest.

3. When you're prepared to finalize your order, select the Checkout button and enter the necessary details, including your shipping address and payment information. Rest assured, safeguarding your privacy and security remains our utmost priority.

4.Please review all the provided information to verify your order before proceeding to make your payment. We accept various payment methods, including Shopify Payment, credit/debit cards (Visa/MasterCard), Google Pay, Apple Pay, and Meta Pay, Direct Bank Deposits, Western Union, Money Grams.

5. After placing your order, expect to receive a confirmation email that includes your tracking number. This will enable you to track the progress of your delivery and stay informed every step of the way.

Yes, we do! At Folkmarketgems, we provide two options for certification: in-house certification and third-party certification from reputable gemological laboratories. If you would like your gemstone to be certified, simply add a note to your cart during checkout. Upon receiving your request, we will promptly submit the gemstone to a gemological lab to obtain the necessary certification for your purchase.

Please note that there is an additional fee for certification, which will be clearly stated during the checkout process. If you have any further questions about our certification process, please don’t hesitate to contact us—we’re always happy to help!